Our neighbor, Heather McCormick, is the Albemarle Neighborhood Association's representative on the Brooklyn postal service's Community Advisory Council (BPCAC), a group of community volunteers who meet regularly with Brooklyn Post Office officials (including the Customer Affairs department) to resolve consumer issues throughout the borough. Heather would like to make it easier for Kensington residents to get in touch with her about their concerns and problems with the Kensington Post Office (11218) and neighborhood mail delivery.
She has set up a new e-mail address--kensingtonpohelp [at] aol.com--dedicated solely to Post Office issues, which she will check regularly. She emphasizes that the more specific you can be about your service problems--dates, times, and places where the problems have occurred--the better able she will be to get help for you.